Property Management

AI for property managers. Every rental enquiry answered, at any hour.

Claire is the AI for your property management team: she answers every inbound tenant enquiry the moment it arrives, from the listing’s own details and in your agency’s name, points renters to inspect and apply through the tools you already use, and shows your team what was asked.

Already at work
1.3Menquiries answered for Australian agencies
54%of conversations happen outside business hours

Updated daily · as at 22/10/26

One rental enquiry, start to finish.

An example. The agency, the renter and the rental are invented; the share of conversations outside business hours is Claire’s own figure.

The difference

Most rental enquiries ask the same handful of questions, and most arrive when nobody is at a desk. Claire answers them the moment they are asked, so your team spends the day on owners and tenants, not the inbox.

From enquiry to application.

The same way Claire handles a buyer enquiry, set up separately for leasing.

  1. A renter enquires

    On a portal, on your website or by text, at any hour.

  2. Claire answers what they asked

    From the listing’s own details, in your agency’s name. If the answer is not there, she says so and passes the question to your team.

  3. She points them to inspect

    The next inspection time, and a hand-over to the inspection tool you already use to book it.

  4. She encourages them to apply

    When they are ready, she hands them to your existing application tool. Nothing new for your team to learn.

  5. Your team sees the result

    Who asked, what they asked and what Claire told them, without having typed a reply.

What the renter sees

10:42●●● ▲ ▮
‹ Messages
HPHarbour PropertyClaire, virtual assistant

Tuesday 10:42 pm

Hi, is 4/27 Marlow Street still available? And is it pet friendly?

Hi Priya, I’m Claire, the virtual assistant for Harbour Property. Yes, 4/27 Marlow Street is available from 14 October at $720 a week.

The owner will consider a pet on application, so tell us about yours when you apply.

The next inspection is Saturday at 10:15am. You can book your place here:Book an inspection

Opens the inspection tool you already use

Booked, thanks. How do I apply?

You can apply online, before or after you inspect:Start your application

Opens your existing application tool

Is there anything else you’d like to know about the property?

What the property manager receives

Enquiry summaryPriya asked whether 4/27 Marlow Street is available and whether pets are allowed. Inspection booked for Saturday 10:15am. Application link sent.

An example conversation. The agency, the renter and the property are invented.

Now, we have an always-on client experience.

Cathie CramptonDirector of Property Management, Place

Just some of the brands that trust Claire.

Jellis Craig
McGrath
Stone
Place
Nelson Alexander
Woodards
Morton
Hive

and +55 more

Other agencies using Claire include Abercrombys, Alex Pitsis Group (APG), All Properties Group, Barnett Real Estate, Barry Plant, Belle Property, Bombay Real Estate, Brava Residential, Broadhurst, Caroline Brown Property, Code, Crafted Property, eXp Realty, Felix Reitano Real Estate, Garry Jones Homes, george brand, Harcourts, Harwood, Hayman Partners, Hennessy Real Estate, Hillsea.com Real Estate, Integrity, James Avenue, K&D Properties, Keyes & Co Property, Kim Jones & Co, Laing + Simmons, LJ Hooker, Marriott Lane, Martinuzzi Property Group (MPG), McNeice, MK Real Estate, Movable, Multi Dynamic, Nic & North, Palm House Property, Pilgrim, Professionals, Raine & Horne, Ray White, RE/MAX Edge, Reddy G Real Estate, Richard Matthews Real Estate, Richardson & Wrench, Sale Street, SMART Real Estate, Soul, Stoke, Suburbia, Sydney Realty Centre, View, Vivid Property, Wolf.

Questions we get asked.

Does Claire replace our inspection or application software?

No. Claire answers the enquiry and gets the renter to the next step, then hands them to the inspection and application tools you already use. Your process stays as it is.

Is leasing set up separately from sales?

Yes. Sales and leasing have their own settings, so you can set Claire up differently for each side of the business.

Which property management systems does it work with?

That depends on what you run and how it is set up, so it is one for the demo, where a Propic specialist goes through your own systems.

How does Claire find landlords among our buyers?

Claire reads the signals in enquiries and inspections that suggest someone is an investor or a potential landlord, and alerts your property management team. The leads can be emailed to the team each day or worked in Propic Pulse, where each one is followed up and tracked.

Does Claire work with PropertyMe, PropertyTree or our trust software?

Claire does not replace your inspection, application or trust accounting software. She gets the renter to them, pointing them to inspect and apply through the tools you already use. How she fits your particular systems is best covered on the demo.

See it on your own rentals.

Forty-five minutes, your listings, your enquiries. Or ask Claire about it right now.